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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Cummings

March 18, 2024

5  out of  5 rating by Rachel Cummings
"This State Farm office is wonderful to work with! Michelle is always so helpful, patient, responsive and knowledgeable. Sometimes I feel like I'm constantly asking her something and she is always there to help with kindness."
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Charles Cawte

March 15, 2024

5  out of  5 rating by Charles Cawte
"Definitely ask for Sasha and Beth! They are both unbelievably helpful, responsive and friendly. Throughout my time as a State Farm customer, both Sasha and Beth have made various components of our insurance needs a breeze and an easier process!"
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Tarik O'Regan

March 15, 2024

5  out of  5 rating by Tarik O'Regan
"The insurance market in San Francisco/CA is a bit of a nightmare right now, but Michelle E. talked us through the pros and cons of our HOA policy - a complicated thing - promptly, clearly, and with a great attitude."
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Cassidy Garvin

March 13, 2024

5  out of  5 rating by Cassidy Garvin
"Michelle at Joe Freund has been the most incredibly knowledgeable, helpful, kind & supportive insurance agent I've ever experienced! She has helped me navigate what could have been very overwhelming insurance challenges with thoughtful expertise & a great sense of humor when a little laughter was just what was needed. Total recommendation without hesitation."
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cheryle matteo

March 12, 2024

4  out of  5 rating by cheryle matteo
"Joe and team are always easy to access and they respond quickly. I was transferred from another agent who had retired and have been happy with my interactions."
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matt everly

March 10, 2024

5  out of  5 rating by matt everly
"Working with Michelle was an absolute breeze! Her expertise and professionalism are top-notch, making the insurance process simple. I had a ton of questions on policies and she went above and beyond with great patience. Highly recommended!"
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LT Kwok

March 8, 2024

5  out of  5 rating by LT Kwok
"Work done by actual people vs a computer. I was traveling & was away for months with my car parked the back of my garage & didn’t need it insured. I asked Michelle to turn off my car insurance while I was away and turn it back on the day before i return. No hassle at all. Just a couple of emails & it was done. Saved me $300-400!"
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Mark F

March 8, 2024

5  out of  5 rating by Mark F
"I really appreciate being able to talk to someone locally. Working with Sasha was the first time I felt like an insurance salesperson was working in my best interest not just trying to sell me something I didn’t need. Quite a new experience. Thank you"
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Vincent Santiago

March 3, 2024

5  out of  5 rating by Vincent Santiago
"Had a great experience dealing with Sasha. She was extremely attentive and knowledgeable every step of the way. Will definitely be back in the future. Highly recommend this agency!"
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Kam Borruso

March 3, 2024

5  out of  5 rating by Kam Borruso
"I highly recommend Joe Freund and his team for your insurance needs. Debbie and Sasha were very helpful with getting me a life policy. Throughly explained the products available and really patient. Thank you!!"
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Glenda Flaim

February 28, 2024

5  out of  5 rating by Glenda Flaim
"I highly recommend Joe and his team. Everyone is very knowledgable and prompt!"
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Melisa Sykes

February 16, 2024

5  out of  5 rating by Melisa Sykes
"Michelle Ezzell was very helpful and timely. She did her due diligence 👍🏼"
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Thompson Bellingrath

February 9, 2024

5  out of  5 rating by Thompson Bellingrath
"Thank you William, Youre part of a fantastic team with Joe!"
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Luca Rattazzi

February 7, 2024

5  out of  5 rating by Luca Rattazzi
"I have been using Joe for insurance for almost 15 years, and when my family moved back to California from Utah, I went straight to him for coverage. Kimberly was great to work with, answered all my questions and worked with us to get the best rates! Glad to be back. Follow up. Kim continues to provide fast, excellent customer service."
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Williams Do

February 5, 2024

5  out of  5 rating by Williams Do
"Just got a life policy with State Farm and was such a quick and easy process with Sasha, I recommend reaching out to her"
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Laurie Fusia

February 5, 2024

5  out of  5 rating by Laurie Fusia
"I always thought that the cheaper the insurance the better but as I have grown older and now have more to lose, I didn't think to adjust my insurance accordingly. Sasha Viney is an insurance wizard... she explained to me how underinsured I was with cheap insurance. She never pressured or insurance shamed me but clearly explained how the system works and what I needed to protect what I have worked so very hard for the past 30 years. I was shocked that my previous insurance company hadn't advised me of my possible liability. We were so impressed with her knowledge and advice that we purchased renter's insurance and we plan on consulting her on any future insurance needs. I recommend Sasha and State Farm to all my friends and customers and I'm not the recommend type of person so if I am going to recommend something I really mean it!"
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wendy alvarado

February 5, 2024

5  out of  5 rating by wendy alvarado
"Sasha is a gem. She made the insurance process smooth and streamlined for us. We couldn’t have asked for a better rep. Thank you for your help and insights, Sasha!"
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Jeff Lucero

February 5, 2024

5  out of  5 rating by Jeff Lucero
"Joe Freund is here to help answer all your questions. I worked with Sasha Viney. BIG RECO!"
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Jessica Trejo

February 5, 2024

5  out of  5 rating by Jessica Trejo
"Had a great experience getting our life and auto insurance taken care of. Sasha explained all of our options, helped us find the right fit, and answered all my follow up questions. 10/10"
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Brian O'Connor

February 2, 2024

5  out of  5 rating by Brian O'Connor
"Always professional and responsive… I worked today with Michelle in Joe Freund’s office and truly appreciated her timely assistance. She was knowledgeable and courteous. Highly recommended!"
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Stan Adler

January 31, 2024

5  out of  5 rating by Stan Adler
"Just completed a full policy review with Chris Alfred. Very thorough- received some good tips and made a few changes to save me some money. He assured me of State Farms' commitment to California residents policy holders and that was a relief. I have always had prompt good service from the Joe Freund agency over the past 12 years."
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Lisa Ferreira

January 19, 2024

5  out of  5 rating by Lisa Ferreira
"Everyone there has always took care of me. I’ve always had a great easy communication and love dealing with them. #1 Customer Service!!!!"
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James Carey

December 30, 2023

5  out of  5 rating by James Carey
"I moved and got confused as to what I owed State Farm - I accidently paid twice. Michelle Ezzell, the Customer Service Manager, helped me sort it all out. I received my refund today. I am happy and I wish everyone at Joe Freund a wonderful New Year."
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Sudip Jha

December 18, 2023

5  out of  5 rating by Sudip Jha
"I have had the excellent experience of working the the Joseph Freund State Farm Agency from 5 plus years ago. Michelle Ezzell (Customer Service Manager) is fantastic, and always assists in a timely, conscientious, and friendly manner. I appreciate their spirit of service and wonderful attitude all around. Highly Recommended!"
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Mayur Mehta

November 10, 2023

5  out of  5 rating by Mayur Mehta
"I have worked with Chris Alfred. He is very good with follow up and takes care of the policy holders. He represents and supports policy holders very well with regards to claims or any other issues with the underwriters which is what a good agent does. I like working with Chris."