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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isabela

Isabela

April 13, 2026

5  out of  5
rating by Isabela
"Harlan Halbert was incrediable, he guided me through my concerns with my policy and made sure I received the help I needed. He was patient and very attentive in making sure I had all my questions responded."
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Donnalee Steele

April 11, 2026

5  out of  5
rating by Donnalee Steele
"We needed to add a granddaughter on our account. It was easy & done professionally by Joe Freund. Thank you."
We responded:
"I'm glad we were able to help you get your auto insurance updated! We are here to help, let us know! - Joe Freund"
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Thomas Herman

April 9, 2026

5  out of  5
rating by Thomas Herman
"Harlan did a great job in answering my question in a concise and timely manner. Very professional!"
We responded:
"Harlan is wonderful, I'm so glad he was able to help you with your insurance questions. Thank you for your review! - Joe Freund"
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David Crawford

March 27, 2026

5  out of  5
rating by David Crawford
"Ember was so delightful and helpful. When I first was checking on new quotes I got bombed with tons of phone calls. I was just checking online. Ember was the only one to reach out to me with a text and give me a quote. If she wouldn't have done that I wouldn't be a State Farm costumer. Thank you Ember."
We responded:
"David, thank you so much for your thoughtful review. We know how overwhelming it can be to shop for insurance, and we do our best to make the process as easy as possible. Please let us know if you need any help moving forward, we are here for you!"
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Vincent Rinaldi

March 24, 2026

5  out of  5
rating by Vincent Rinaldi
"Harlan has been great in helping me and my family navigate all our questions whenever issues have arisen with our many policies. He is a great resource and employee."
We responded:
"Thank you for your feedback, Vincent! Harlan is so patient and knowledgeable and we are so lucky to have him on our insurance team. I'm so glad to hear he has been able to help you so much. - Joe Freund"
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Maria Barron

March 20, 2026

5  out of  5
rating by Maria Barron
"Harlan was very pleasant to work with. Thank you!"
We responded:
"Yes, Harlan is wonderful! Thank you for sharing your insurance experience. - Joe Fruend"
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Lisa Kerns

March 5, 2026

5  out of  5
rating by Lisa Kerns
"The agents are so friendly and very prepared to help you go over all your insurance needs! Kim was great!"
We responded:
"Thank you, Lisa! I really appreciate your feedback, and kind words. We are happy to help you with all your insurance questions and needs! - Joe Freund"
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Mary Miller

March 1, 2026

5  out of  5
rating by Mary Miller
"Great job Michelle Ezzell!! You made it so easy to onboard my new vehicle."
We responded:
"Thank you for your review! Michelle is amazing and we're so glad she could help you out with your new auto insurance! - Joe Freund"
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Jacqueline Norori

February 20, 2026

5  out of  5
rating by Jacqueline Norori
"Harlan was amazing and so helpful!"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Harlan made the vehicle insurance process straightforward for you! Providing helpful and accessible service is a top priority for us, and your feedback means a lot! - Joe Freund "
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Sara Hutchinson

February 18, 2026

5  out of  5
rating by Sara Hutchinson
"I had a wonderful experience with Beth Leonard! Beth helped us navigate our building insurance in San Francisco. She was patient and provided several options to ensure we had a policy that best fit our needs. I appreciate her transparency and partership throughout the process!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Beth was able to guide you effectively through your building insurance options in San Francisco. Providing clear information and personalized solutions is very important to us, and we're glad Beth made the process smooth and transparent for you. We appreciate your trust and partnership! - Joe Freund"
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Sheryl Denker

February 18, 2026

5  out of  5
rating by Sheryl Denker
"I am not a review writer, typically, but a big shout out to Michelle Ezzell who is the ultimate professional. Thank you for your help!"
We responded:
"Thank you for straying from your norm and sharing your feedback! Michelle definitely deserves it and we are so lucky to have her on our insurance team! - Joe Freund"
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Kevin Ryan Long

February 16, 2026

5  out of  5
rating by Kevin Ryan Long
"Sasha's been my motorcycle insurance specialist for nearly 10 years - always fast as lightning in issuing the doc when I impulse-buy a bike! Joe's team is great. I wouldn't even move to save money!"
We responded:
"We really appreciate your loyalty over the past decade! It’s great to hear that Sasha our team consistently deliver fast and reliable service, especially when those impulses hit! We look forward to continuing to support all your motorcycle or other insurance needs! - Joe Freund"
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priscilla coone

February 12, 2026

5  out of  5
rating by priscilla coone
"Ember with Joe Freund State Farm insurance was amazing in getting me last minute insurance for my vehicle. Very pleasant and extremely helpful."
We responded:
"Thank you for your kind words! We're glad Ember could assist you promptly with your insurance needs. Providing quick and reliable service is our priority, and we're happy to hear your experience reflected that. If you ever need anything else or have questions about your coverage, please don't hesitate to reach out! - Joe Freund"
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Jose Aranda

February 11, 2026

5  out of  5
rating by Jose Aranda
"Very courteous, professional, friendly, and expedited service."
We responded:
"Thank you for your positive feedback! We’re committed to making the insurance process as smooth and efficient as possible for our customers. Your satisfaction means a lot to us! - Joe Freund"
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Michelle Dale

February 4, 2026

5  out of  5
rating by Michelle Dale
"Excellent service from Sasha Viney. Thank YOU!"
We responded:
"Thank you! Sasha is great, I'm glad she was able to help you with your insurance inquiries! - Joe Freund"
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Jodi Traversaro

February 4, 2026

5  out of  5
rating by Jodi Traversaro
"Consistently providing excellent service! Thanks to Harlan and the team."
We responded:
"Hi Jodi! Thanks for your lovely review! Very happy we're able to help you consistently with your insurance needs! - Joe Freund"
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Blue Rose

January 30, 2026

5  out of  5
rating by Blue Rose
"Ember was the best agent I have interacted with. She was very clear and helpful when discussing my coverages."
We responded:
"Thank you for your review! Ember is so kind and patient. I'm glad to hear she was able to help you. We're here for you, any insurance questions you may have! - Joe Freund"
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Matt Levine

January 28, 2026

5  out of  5
rating by Matt Levine
"Great, fast, friendly and very personal service. Highly recommended."
We responded:
"Thank you for your review! We're happy to help you with your insurance needs. - Joe Freund"
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Flavien Bessede

January 28, 2026

5  out of  5
rating by Flavien Bessede
"I worked with Kim at State Farm to insure my classic car, a process that is quite difficult. She saved me many times from being rejected, and really fought for me at every step of the way, even debating my case with the underwriting team. If your situation is similar to mine, consider this team!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Kim went above and beyond to navigate the challenges and advocate on your behalf. It's wonderful to know that her dedication made a difference in securing insurance for your classic car. We appreciate your recommendation! - Joe Freund "
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Mehul Mehta

January 23, 2026

5  out of  5
rating by Mehul Mehta
"Shout out to Harlan - he has been extremely helpful and responsive to make sure we are well taken care of. Thank you Harlan!"
We responded:
"How lovely of you to say! Harlan is wonderful and I'm so happy to hear he was able to help you with your auto insurance needs. Thanks for your feedback! - Joe Freund"
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Patrick McKinney

January 19, 2026

5  out of  5
rating by Patrick McKinney
"Sasha was knowledgeable and efficient when filling out my policies. Definitely someone you want on your side in the insurance industry"
We responded:
"Sasha is so amazing! We are so fortunate to have her on our team. Thank you for sharing your insurance experience with us! - Joe Freund"
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Kosuke Kume

January 9, 2026

5  out of  5
rating by Kosuke Kume
"Great experience with Michelle to get life insurance for my wife and I. Highly recommend!"
We responded:
"Thank you for your review! We are happy to be here to help you protect your family through life insurance. Let us know how else we can help! - Joe Freund"
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Crystal Dykstra

January 9, 2026

5  out of  5
rating by Crystal Dykstra
"Working with Beth was a fantastic, efficient, and informative experience! Thank you for all the help!"
We responded:
"Thank you for your review! Beth is wonderful and we are so very lucky to have her. We're here for any questions you have moving forward and any insurance assistance you may need! - Joe Freund"
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Regina Phelps

January 3, 2026

5  out of  5
rating by Regina Phelps
"Harlan was very helpful with some modifications to our policies. I have been a State Farm customer since the 1970s and have been pleased with the company and the service. Thank you!"
We responded:
"Thank you for taking the time to share your experience with Michelle! We are so happy to hear she was able to help you modify your insurance to keep it up to date! - Joe Freund"
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Frank Albert

December 13, 2025

5  out of  5
rating by Frank Albert
"Thanks you Ember for your service. We were able to save some money and get more coverage with state farm. Very happy with the change !"
We responded:
"I am so glad to hear Ember was able to help you so much with your insurance needs! Welcome and we are happy to help you with any questions you have moving forward! - Joe Freund"