State Farm® Insurance Agent Joe Freund

"Michelle is such a pleasure to work with! I appreciate her prompt responses and eagerness to help whenever I need. Great resource."

"Staff was efficient, very helpful and polite. Overall, the best insurance agency I have dealt with."

"Harlan was very professionally knowledgeable, very pleasant, and very helpful. He efficiently facilitated the process of filing my claim, and diligently made sure I was connected to the right person in the claims department. I am grateful for his good work. Barry H. Sacks"

"Friendly, honest, and proactive!"

"Always quick to respond and super helpful. Harlan recently helped me out and was super speedy to do so!"

"Been working with Sasha Viney at State Farm on a variety of insurance products, and she's been amazing. Patient when things were slow on my end, but quick to be back on top of things once I'm ready to move forward. Always fast and thorough on answering my questions. Would highly recommend her and the rest of her team for anything insurance related!"

"Harland was very helpful."

"I've been a customer for over a decade now, and I just have to give a huge shout-out to Beth. When I had an issue recently, she was so quick and incredibly helpful. Her responsiveness and clear options made the whole process a breeze. I'd definitely recommend her to anyone!"

"Although I have been a State Farm customer for 30+ years, I do not recall ever submitting a review. Everyone was SO accommodating/understanding/caring during those ugly early days of Covid. I will never forget their kindness. Honest! Several years ago William Yee became my "go-to guy" and he has ALWAYS been professional/personable and so ready to answer my questions and concerns. William is in my opinion, exactly the kind of person anyone would want to represent a company."

"Joe and the Freund Team are outstanding! They’re my go-to source for all personal insurance needs, and I’m always confident referring my clients to them as well."

"We’ve been with Joe Freund - State Farm Insurance Agent for over 20 years, and we couldn’t be happier. Everyone in the office is always easy to work with, and our questions are answered quickly every single time. In all these years, we’ve truly never had anything go wrong, which is such a comfort. They even check in periodically to make sure we’re in great shape with our policies. We feel really lucky to have them on our team for life. Highly recommend!"

"Joes team is great! They are always there there to help, and follow up quickly. If you are looking for insurance, I can wholeheartedly recommend Joe and his team. A++"

"We have house and auto coverage with Joe Freund’s office. We had a complicated glass claim because the roof of our car is all glass,, and we needed a loaner/replacement vehicle as the work could take a week or more. Joe’s office was very responsive in working through a bunch of issues for us. Excellent follow through! Extra shout out to Beth for all her help!!"

"As a Google Local Guide who has worked with multiple State Farm agents in the Bay, I can say without hesitation that Joseph Freund State Farm Agency is the best in the Bay Area and San Francisco by far. Michelle Ezzell is the reason I’m writing this. She didn’t treat me like a transaction — she took the time to learn about me as a person, understand my needs, and do a true account review. She genuinely connected, found ways to save me money, and followed up within an hour, not the next day. In the Bay, I’ve had agents pass me off to staff or make me wait a week. Michelle is the opposite — quick, thorough, and genuine. His agency and her service go beyond the industry standard. You won’t get this kind of attention at AAA, Progressive, or Geico. Don’t shortchange yourself chasing the lowest rate — those companies won’t explain your policy or offer a review that could save you money. And no, I don’t work for State Farm — I’m sharing this because they’ve earned it. Regardless of who your current agent is in the Bay, you owe it to yourself to see what Joe and Michelle can do for you. Their service isn’t just better, it’s in a league of its own. Five stars without hesitation."

"I just switched my auto insurance to State Farm. Amy was super helpful and responsive. We had to get the switch done in just 2 days, all while I was on vacation and Amy unexpectedly had to take a few days off. Amy and the team (Beth) were able to get it done with minimal interruption to my beach time!"

"I’ve been with this office for close to a decade. They are very friendly. I appreciate that staff reach out preemptively about issues that are not on my radar."

"I've been a customer and working with Joe's office for over 15 yrs. During this time I have had the pleasure of working with multiple agents on the car insurance side with all aspects of their services offered. Quick, reliable and affordable plus big bonus lately has been Michelle's attention to detail, responsiveness and getting things done when I need them done for multiple vehicles. Kudos and keep up the great service, love what you do!"

"Great service here!"

"I have been a clients of Joe’s since approx 2007. He and his team are great! Recently Michelle on his team helped me evaluate different options for auto insurance (fee and deductibles). This is just one example. Over the years they have always been responsive to questions, planning and claims."

"We regularly work with Sasha. She does a great job, is readily available, and is easy to work with!"

"Have been with this insurance agency for 12 years now Always feel taken care of by the amazing staff"

"This office was INCREDIBLY helpful at quickly setting up a new car insurance policy when my rates increased substantially with another provider. Thank you, Kim!"

"Joe, Michelle, and his office have been incredibly helpful in gaining coverage for buildings in our portfolio. They have been responsive and accommodating to our requests for certificates and quotes. I asked them to take care of my personal insurance coverage as well."

"Michelle Harrell at Joe Freund's office is always so easy to work with. It literally took 1 minute of my day to pay my bill which was due that very day. She is terrific!"

"Joe Freund & Team handle my Life/Home/Auto, excellent customer service. I Trust them with my Future!"