State Farm® Insurance Agent Joe Freund
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
carolyn wolff
November 12, 2025
5
out of
5
rating by carolyn wolff
"Have worked with Joe, Michelle and team for over 20 years on multiple policies. They are always super responsive with great follow up. highly recommend!"
We responded:
"Thank you so much for your kind words and continued trust over the past 20 years. We're thrilled to hear that our responsiveness and follow-up have made a positive impact. We truly appreciate your recommendation and look forward to supporting you for many more years to come! - Joe Freund"
Hannah Kellogg
November 11, 2025
5
out of
5
rating by Hannah Kellogg
"Joe and Michelle are the BEST. I've been with them for years and they're always available for questions, and transparent about what I need and what I don't."
We responded:
"Thank you so much for your kind words and continued trust! We're thrilled to hear that our transparency and availability have made a positive difference for you. We're always here to support you whenever you need us! - Joe Freund"
CAGGR
November 11, 2025
5
out of
5
rating by CAGGR
"Sasha is always fantastic. She provides professional, friendly service & is very helpful breaking down quotes & helping you get the biggest benefits out of your insurance. We love working with Sasha."
We responded:
"We truly appreciate your thoughtful feedback! It's wonderful to know that Sasha's expertise and approachable service have made your experience so positive. We're grateful to have you as a valued customer and look forward to continuing to assist you. - Joe Freund"
Jennifer Gil
November 8, 2025
5
out of
5
rating by Jennifer Gil
"Michelle, was great! she provided all the details that we needed, and went above and beyond. We are very happy with the services provided by her and Joe. Thank you"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that all your questions were answered and that the service exceeded your expectations. We appreciate your support and look forward to assisting you again in the future! - Joe Freund"
Brian Nguyen
November 7, 2025
5
out of
5
rating by Brian Nguyen
"Highly recommend Michelle H! Was very helpful and easy to work with in my policy."
We responded:
"Thank you for your review! We are happy to hear that we were able to help you with your insurance needs. Let us know if you have any additional requests! - Joe Freund"
George Gantzer
November 5, 2025
5
out of
5
rating by George Gantzer
"Harlan Halbert gets it done fast and easy"
We responded:
"Thank you, I'm so glad to hear Harlan was able to help you so quickly and pain free with your insurance! - Joe Freund"
Anna Royce
November 4, 2025
5
out of
5
rating by Anna Royce
"Great customer service- I appreciate the relationships I’ve developed with Beth and Michelle. They understand our needs and are able to help provide not only the information but also options to ensure we make the best decision for our family! Thank you."
We responded:
"It means a lot to us that you’ve taken the time to share your experience. Beth and Michelle are dedicated to understanding each family’s unique situation and making sure every decision is well-informed. We’re grateful for the opportunity to assist you and look forward to supporting you and your insurance needs in the future! - Joe Freund"
Eric Fifer
November 3, 2025
5
out of
5
rating by Eric Fifer
"Michelle Ezzell has been fantastic in understanding recent changes to our property and identifying policy discounts that helped reduce our premium. She also assisted in navigating and following up on all the underwriting documentation needed for the central alarm and utility discounts. I've been a State Farm customer for over 20 years, and since our policy was reassigned to Joe Freund's office this past year, I've been extremely pleased with the level of service—especially Michelle's professionalism, responsiveness, and attention to detail."
We responded:
"Thank you, Eric, for your kind words and for being a loyal State Farm customer for over 20 years. We're glad to hear that Michelle has been able to assist you effectively with your policy needs and discounts. Your feedback is greatly appreciated, and we're here to help whenever you need us! "
Nickolai Mathison
October 30, 2025
5
out of
5
rating by Nickolai Mathison
"I am a current client and had a difficult question to ask, the agent was super responsive, and I got an answer within 24 hours. It was so impressive, then they went the extra step to file a form on my behalf. I can’t recommend these folks enough!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team was able to assist you promptly and provide the extra support you needed for your insurance. Your recommendation means a lot to us, and we’re always here to help with anything you may need in the future! - Joe Freund"
Albie Dong
October 28, 2025
5
out of
5
rating by Albie Dong
"I've been with Joe Freund's office for a number of years now and they're terrific! Harlan just took care of a few changes that I needed on my car insurance policies, quickly, efficiently and completely, while keeping me updated the entire way.Thanks again Harlan!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Harlan provided such attentive and timely support with your car insurance updates. Your continued trust means a lot to us, and we’re always here to assist whenever you need. We appreciate you choosing our office! - Joe Freund"
Sarah Bianchin
October 16, 2025
5
out of
5
rating by Sarah Bianchin
"I've been with State Farm for many years, and my recent experience with Joe Freund’s office reminded me why. Kim was friendly, responsive, and really helpful in getting everything squared away. She made the process simple and welcoming, especially as I’m settling back into California. It’s nice to feel taken care of by a team that values long-time customers."
We responded:
"Thank you for sharing your experience and for your long-term trust in State Farm! We're delighted that Kim was able to assist you with such care and efficiency during your return to California. Our team strives to make every interaction straightforward and welcoming, especially for valued customers like you. We appreciate your loyalty and look forward to supporting your insurance needs for many years to come! - Joe Freund"
Chanel Kelly
October 1, 2025
5
out of
5
rating by Chanel Kelly
"Michelle is such a pleasure to work with! I appreciate her prompt responses and eagerness to help whenever I need. Great resource."
We responded:
"Thank you for your feedback! Michelle is a wonderful manager and team member and we are so lucky to have her on our insurance team! - Joe Freund"
Lewis Burleigh
September 15, 2025
5
out of
5
rating by Lewis Burleigh
"Staff was efficient, very helpful and polite. Overall, the best insurance agency I have dealt with."
We responded:
"I appreciate you taking the time to leave your feedback. It is wonderful to hear that we have been able to help you so well with your insurance needs. We are here for you! - Joe Freund"
Barry Sacks
September 12, 2025
5
out of
5
rating by Barry Sacks
"Harlan was very professionally knowledgeable, very pleasant, and very helpful. He efficiently facilitated the process of filing my claim, and diligently made sure I was connected to the right person in the claims department. I am grateful for his good work. Barry H. Sacks"
We responded:
"Harlan is wonderful and I'm so glad he could help you with your insurance claim. Please let us know if you need anything else! -- Joe Freund"
Michael Guo
September 10, 2025
5
out of
5
rating by Michael Guo
"Friendly, honest, and proactive!"
We responded:
"Thank you for your review! - Joe Freund"
Becca Faulkner
September 6, 2025
5
out of
5
rating by Becca Faulkner
"Always quick to respond and super helpful. Harlan recently helped me out and was super speedy to do so!"
We responded:
"Thank you for your review!"
Charles Y
September 5, 2025
5
out of
5
rating by Charles Y
"Been working with Sasha Viney at State Farm on a variety of insurance products, and she's been amazing. Patient when things were slow on my end, but quick to be back on top of things once I'm ready to move forward. Always fast and thorough on answering my questions. Would highly recommend her and the rest of her team for anything insurance related!"
We responded:
"Sasha is incredible, thank you for your feedback! We appreciate you and are here to help you with whatever insurance needs may arise for you. - Joe Freund"
Nick Mullaney
September 5, 2025
5
out of
5
rating by Nick Mullaney
"Harland was very helpful."
We responded:
"Hi Nick! I'm glad to hear Harlan was able to help you with your insurance! Call us anytime. - Joe Freund"
francisco puppio
August 29, 2025
5
out of
5
rating by francisco puppio
"I've been a customer for over a decade now, and I just have to give a huge shout-out to Beth. When I had an issue recently, she was so quick and incredibly helpful. Her responsiveness and clear options made the whole process a breeze. I'd definitely recommend her to anyone!"
We responded:
"Thank you for your review! We're happy to help with all your insurance needs - Joe Freund"
Victoria Lum
August 28, 2025
5
out of
5
rating by Victoria Lum
"Although I have been a State Farm customer for 30+ years, I do not recall ever submitting a review. Everyone was SO accommodating/understanding/caring during those ugly early days of Covid. I will never forget their kindness. Honest! Several years ago William Yee became my "go-to guy" and he has ALWAYS been professional/personable and so ready to answer my questions and concerns. William is in my opinion, exactly the kind of person anyone would want to represent a company."
We responded:
"Thank you so much for sharing your experience! It truly means a lot to us to hear how much William and the team have been there for you over the years, especially during such challenging times. We're grateful to have you as part of our insurance community and always here to support you whenever you need. Please don’t hesitate to reach out anytime—looking forward to many more years of working together! - Joe Freund"
Chris Meza
August 27, 2025
5
out of
5
rating by Chris Meza
"Joe and the Freund Team are outstanding! They’re my go-to source for all personal insurance needs, and I’m always confident referring my clients to them as well."
We responded:
"Hi Chris! It's great to hear such positive feedback about the team! We are always here to answer any questions you may have about your insurance or your insurance needs. Please reach out whenever you need help! - Joe Freund"
Shelley Costantini
August 24, 2025
5
out of
5
rating by Shelley Costantini
"We’ve been with Joe Freund - State Farm Insurance Agent for over 20 years, and we couldn’t be happier. Everyone in the office is always easy to work with, and our questions are answered quickly every single time. In all these years, we’ve truly never had anything go wrong, which is such a comfort. They even check in periodically to make sure we’re in great shape with our policies. We feel really lucky to have them on our team for life. Highly recommend!"
We responded:
"I’m truly grateful for your loyalty and kind words after all these years. Helping you navigate your insurance needs and making sure you’re well protected is what my team and I are passionate about. We’re always here to answer your questions and keep your coverage up to date as life changes. It’s a privilege to be your trusted resource, and we look forward to supporting you and your family for many more years ahead! - Joe Freund"
James Dunlinson
August 21, 2025
5
out of
5
rating by James Dunlinson
"Joes team is great! They are always there there to help, and follow up quickly. If you are looking for insurance, I can wholeheartedly recommend Joe and his team. A++"
We responded:
"Thanks so much for the awesome review! I'm really happy to hear that my team has been there for you and is always so quick to follow up. It means a lot that you’d recommend us for insurance — we’re just here to make things easy and stress-free. If you ever need anything or have questions about your coverage, don’t hesitate to give us a shout. Thanks again! - Joe Freund"
chris Kearney
August 18, 2025
5
out of
5
rating by chris Kearney
"We have house and auto coverage with Joe Freund’s office. We had a complicated glass claim because the roof of our car is all glass,, and we needed a loaner/replacement vehicle as the work could take a week or more. Joe’s office was very responsive in working through a bunch of issues for us. Excellent follow through! Extra shout out to Beth for all her help!!"
We responded:
"Thank you so much for your kind words and detailed feedback! I'm thrilled to hear that the team, especially Beth, were able to assist you smoothly through your complicated glass claim and provide the support you needed. Your satisfaction is our top priority, and we're glad we could make the process easier for you. Please don’t hesitate to reach out if you need anything else in the future! - Joe Freund"
archie algas
August 11, 2025
5
out of
5
rating by archie algas
"I just switched my auto insurance to State Farm. Amy was super helpful and responsive. We had to get the switch done in just 2 days, all while I was on vacation and Amy unexpectedly had to take a few days off. Amy and the team (Beth) were able to get it done with minimal interruption to my beach time!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kim and Beth were able to assist you quickly and efficiently, even with the tight timeline and unexpected challenges. It’s great to know you could enjoy your beach time without worry. We truly appreciate your trust in State Farm and look forward to serving you in the future! - Joe Freund"