State Farm® Insurance Agent Joe Freund
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Simon Morfit
September 11, 2026
5
out of
5
rating by Simon Morfit
"Harlan was incredibly supportive, agile, and thorough as we navigated an update to our policies. Greatly appreciate the speed and responsiveness of this assistance - thank you!!!"
We responded:
"Harlan is so speedy and understanding. I am so glad to hear he was able to help you so well with your insurance needs! - Joe Freund"
Inder Dhillon
September 3, 2026
5
out of
5
rating by Inder Dhillon
"I was extremely happy with their service for over a decade. Too bad I had to sell my old house, get a new house, and State Farm is no longer writing new policies in California. Nevertheless, unbeknownst to me, my insurance on the old house did not get canceled. When I discovered this nine months later, Beth Leonard, from this agency, contacted State Farm and got me almost $3500 refunded! Who does that? This is a testimony to the very high integrity of this agency. I recommend them wholeheartedly. 5 stars!!"
We responded:
"Thank you so much for taking the time to share your experience and for trusting our insurance agency for over a decade! We’re so glad Beth was able to help get everything resolved and secure your refund. Taking care of our customers and doing the right thing is at the heart of what we do, so your kind words about our team’s integrity truly mean a lot to us. We sincerely appreciate your recommendation and wish you all the best in your new home! - Joe Freund"
Susan Yano
September 2, 2026
5
out of
5
rating by Susan Yano
"We had a great experience working with Harlan Halbert. He was extremely responsive and provided us with a quote very quickly, which made the entire process easy and convenient. He was professional, helpful, and made sure we had the information we needed. We really appreciated the quick turnaround and excellent customer service."
We responded:
"Thank you so much for the wonderful review! We’re glad to hear Harlan made the process quick, easy, and convenient. Providing responsive, helpful service is very important to our team, and we truly appreciate you trusting us with your vehicle insurance needs. We look forward to being here whenever you need us! - Joe Freund"
Henry Halbert
August 27, 2026
5
out of
5
rating by Henry Halbert
"I worked with Harlan on a life insurance policy. He was very knowledgeable about the product and I received a great quote for the services."
We responded:
"Amazing! I'm so glad Harlan was able to help you with life insurance. It is so important to protect everything you and your family have worked so hard for. Please let us know what else we can do to help! - Joe Freund"
Liz Paley
August 27, 2026
5
out of
5
rating by Liz Paley
"Always great customer service from the Joe Freund team. Shout out to Harlan Halbert who was friendly, knowledgeable and responsive when I needed something handled quickly."
We responded:
"We greatly appreciate you taking the time to share your experience. Harlan is wonderful and so savvy when it comes to insurance. Please don't hesitate to reach out whenever you have insurance questions! - Joe Freund"
E Ruler
August 27, 2026
5
out of
5
rating by E Ruler
"Harlan was exceptional. Easily one of my best experiences while dealing with task such as this one. 5 stars."
We responded:
"This is great feedback, thank you! I'm so glad Harlan was able to help you with your life insurance. If you or your family ever have additional needs or questions, please let us know! - Joe Freund"
James Scheihing
August 25, 2026
5
out of
5
rating by James Scheihing
"Michelle Ezzell is the consummate professional. She wastes no time in solving any issues you might have. Answers your questions clearly and quickly. She truly understands the importance of solid customer relations."
We responded:
"Such true words! Michelle is an amazing customer service professional and we are absolutely the luckiest to have her on our insurance team. Thank you for sharing your experience, and please let us know whenever you have questions or need help!"
Ivan Ivan
August 17, 2026
5
out of
5
rating by Ivan Ivan
"Great helpful response from Harlan! Thank you to my favorite State Farm team to keep finding good people. Much appreciated."
We responded:
"Harlan is wonderful and we are so lucky to have him on our insurance team. Thank you for sharing your experience! - Joe Freund"
Marietta Escalona
August 10, 2026
5
out of
5
rating by Marietta Escalona
"Kim Beach | Risk Manager is the best!!!!
She is so personable & knowledgeable with all my property insurance needs.
Thank you Kim ! Keep up the excellent work. I appreciate your service ❤️"
We responded:
"Thank you for your review! I'm so glad to hear that Kim was able to help you with your insurance needs - she is wonderful! - Joe Freund"
Lizzie Brock
July 30, 2026
5
out of
5
rating by Lizzie Brock
"Sasha is wonderful: friendly, funny, personable, easy to reach, remembers us, knowledgeable, boils down the information to the key points to consider. You don’t get that from AI or most people!"
We responded:
"AGREED! Sasha is so amazing. She has been with us over 10 years, and we are SO very lucky to have her. Thank you for sharing your experience, we are so proud of our ability to stick to letting our customers interact with REAL people. We are passionate about continuing to provide the most personalized insurance experience we possibly can! - Joe Freund"
Gigi Marie Schott
July 26, 2026
5
out of
5
rating by Gigi Marie Schott
"Michele H has been great guiding us through all of our insurance needs - auto, hone & life."
We responded:
"Thank you for your review! We are so happy to be able to help you with your insurance needs. Let us know whenever you need help! - Joe Freund"
Clinton Jones
July 25, 2026
5
out of
5
rating by Clinton Jones
"This entire team is always so attentive and efficient but Sasha went above and beyond. Thank you!"
We responded:
"It's so wonderful to hear this! Thank you for your kind words and I'm so glad to hear we've been able to help you so well with your insurance needs. - Joe Freund"
Tito Arriba
July 23, 2026
5
out of
5
rating by Tito Arriba
"I'm looking for a quote for sometime that is cheaper and good full coverage of my car. Luckily an agent from StateFarm (Ember Trudell-Huerta) send a message to my phone and send me a quote which I found it a very good one. Asking everything about the coverage which she patiently and politely answered and explained everything to me. So I've decided to cancel my present auto insurance and move to this new one StateFarm. I'm happy for this new insurance coz I'm saving a lot on this policy."
We responded:
"Thank you for your review! We’re so glad Ember was able to help you find a great full-coverage auto insurance option and clearly explain everything along the way. We appreciate you choosing State Farm—and we’re happy you’re saving so much on your policy. Please let us know how else we can help you down the line! - Joe Freund"
Joanne Weir
July 22, 2026
5
out of
5
rating by Joanne Weir
"When Sasha calls you, take the call! She’s excellent at what she does and that Australian accent will get you every time!"
We responded:
"Thanks so much for the kind words! I really appreciate it—Sasha truly is fantastic, and her insurance knowledge shines through! So happy to hear she was able to help you. - Joe Freund"
Sandy Andersen
July 7, 2026
5
out of
5
rating by Sandy Andersen
"Harlen Halbert was very pleasant and efficent with my request for a copy of my policy. Very professional"
We responded:
"Thank you for your kind words! Harlan is great, and I'm glad to hear he was able to help you with your insurance policy. - Joe Freund"
Christopher Huerta
July 2, 2026
5
out of
5
rating by Christopher Huerta
"Ember was great, she helped me find affordable insurance with better coverage. So far Joe's office have been good would recommend. This office it licenses in both NV and CA which is great."
We responded:
"Thanks for the wonderful review! We’re glad Ember was able to help you find affordable insurance with better coverage. It’s also great to hear you’ve had a positive experience with our office—thank you for recommending us. We’re proud to be licensed in both NV and CA, as well as OR and AZ too! We look forward to continuing to support you. - Joe Freund"
Richard Stratton
July 1, 2026
5
out of
5
rating by Richard Stratton
"Kim Beach did a great job helping me insure a new car and with other matters on a different car. We have all of our coverages with the Freund agency because they continue to give very helpful service."
We responded:
"Thanks so much for the great review! We’re happy Kim could help with your various car insurance needs. We really appreciate your business and look forward to helping you anytime you need us. - Joe Freund"
Marsha Klapperman
July 1, 2026
5
out of
5
rating by Marsha Klapperman
"I added a new used car to my car insurance policy before taking delivery yesterday afternoon. Sasha sent me an email and followed up with a telephone conversation that assured me I could pick up the car with the insurance policy coverage I asked for. Great friendly and timely service to meet my request."
We responded:
"Thank you for sharing your experience! Sasha is wonderful and it's so great to hear that she was able to help you so efficiently with your auto insurance needs. - Joe Freund"
Susie Smith
June 30, 2026
5
out of
5
rating by Susie Smith
"Joe has a great staff. They are responsive and go the extra mile."
We responded:
"We appreciate your feedback! We do our best to make sure we provide the absolute best insurance service as we can! - Joe Freund"
Shane Lowry
June 24, 2026
5
out of
5
rating by Shane Lowry
"I'm a long-time happy customer. Harlan is great to work with. patient, responsive, and solutions oriented."
We responded:
"Thank you for your review, Shane! Harlan is so wonderful and I'm glad to hear he was able to help you with your insurance needs. - Joe Freund"
Cynthia Jones
June 23, 2026
5
out of
5
rating by Cynthia Jones
"I have received excellent services through Joe’s office for many years, from Joe personally and from all of his staff members. I want to give a particular shout out to staff member Beth Leonard who recently helped me with a detailed review of my policies. Joe and his staff members have always been supportive and helpful, and every one of them is personable, patient, and informative. I highly recommend this office."
We responded:
"Cynthia! THANK YOU for your kindness and taking the time to share. Your thoughts are valued, as is your presence with our agency. We appreciate you, and please let us know whenever you have questions or needs with your insurance! - Joe Freund"
Alex Benson
June 18, 2026
5
out of
5
rating by Alex Benson
"Joe + team are top notch. I've been a policy holder with Joe for nearly 10 years and even kept working with Joe after moving out of the city. Kim recently helped me update a few things in my policy. We got everything done via a few short emails. I couldn't have asked for a better, easier experience. Thanks Kim!"
We responded:
"We appreciate you sticking with us even after moving! We are proud to be able to service all of CA, and OR/NV/AZ as well! My team is passionate about making sure your experience is as stress free as possible every time. Thank you for trusting us with your insurance needs! - Joe Freund"
Thep Chat
June 17, 2026
5
out of
5
rating by Thep Chat
"We have been customers for auto insurance with Joe's State Farm for 13+ years and counting. Joe's staff, Beth, was very helpful and attentive to provide us with excellent services upon request."
We responded:
"We appreciate that you have trusted us with your auto insurance for so many years, and thank you so much for sharing your feedback on your experience with our team! - Joe Freund"
Wendy N.
May 29, 2026
5
out of
5
rating by Wendy N.
"Sasha is always helpful & quick to respond!! The whole team is on top of everything. Thank you so much🌟"
We responded:
"Thank you for sharing your experience with Sasha! She is an absolute rockstar and we are so lucky to have her, and the rest of our team! We appreciate your feedback! We are here to help you with any future insurance questions you may have! - Joe Freund"
Sarah Epstein
May 6, 2026
5
out of
5
rating by Sarah Epstein
"Working with Michele was an awesome experience. She took so much time with me and my husband, (over an hour on the phone!) carefully walking us through every plan, explaining the pros and cons of each option, and helping us figure out what made the most sense for our family. She is incredibly knowledgeable, patient, and responsive. No question ever felt too small, and she always got back to us right away. Purchasing life insurance can feel overwhelming, but she made the entire process clear, thoughtful, and stress-free. We are grateful for her guidance and would highly recommend her to anyone looking for a trustworthy and caring life insurance broker."
We responded:
"We appreciate your feedback! Michelle is committed to making the life insurance process easy and clear. It’s great to know you felt supported and confident. Thank you for recommending her! - Joe Freund"