State Farm® Insurance Agent Joe Freund
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kosuke Kume
January 9, 2026
5
out of
5
rating by Kosuke Kume
"Great experience with Michelle to get life insurance for my wife and I. Highly recommend!"
We responded:
"Thank you for your review! We are happy to be here to help you protect your family through life insurance. Let us know how else we can help! - Joe Freund"
Crystal Dykstra
January 9, 2026
5
out of
5
rating by Crystal Dykstra
"Working with Beth was a fantastic, efficient, and informative experience! Thank you for all the help!"
We responded:
"Thank you for your review! Beth is wonderful and we are so very lucky to have her. We're here for any questions you have moving forward and any insurance assistance you may need! - Joe Freund"
Regina Phelps
January 3, 2026
5
out of
5
rating by Regina Phelps
"Harlan was very helpful with some modifications to our policies. I have been a State Farm customer since the 1970s and have been pleased with the company and the service. Thank you!"
We responded:
"Thank you for taking the time to share your experience with Michelle! We are so happy to hear she was able to help you modify your insurance to keep it up to date! - Joe Freund"
Frank Albert
December 13, 2025
5
out of
5
rating by Frank Albert
"Thanks you Ember for your service. We were able to save some money and get more coverage with state farm. Very happy with the change !"
We responded:
"I am so glad to hear Ember was able to help you so much with your insurance needs! Welcome and we are happy to help you with any questions you have moving forward! - Joe Freund"
Barbara Duff
December 11, 2025
5
out of
5
rating by Barbara Duff
"I would like to give a shout out to Ember Trudell-Huerta. She is very knowledgeable, thorough and upfront. She wrote us a home/auto/umbrella bundle that provided great coverages at really great rates and saved us a lot of money. Ember was easy to work with, and did a fantastic job following up on any questions I had and checking back with me to see if there was anything else I needed. Excellent customer service! So glad I switched to State Farm."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Ember provided you with excellent service and helped you find the right insurance coverage at great rates. We truly appreciate your trust in State Farm and are glad you had such a positive experience. If you ever need anything else, please don’t hesitate to reach out. Welcome to the State Farm family! - Joe Freund"
Jesse Halbert
December 3, 2025
5
out of
5
rating by Jesse Halbert
"⭐️⭐️⭐️⭐️⭐️ Five-Star Review for Harlan Halbert I had an outstanding experience working with Harlan Halbert on my life insurance policy. From the very beginning, Harlan took the time to clearly explain my options, answer every question, and make sure I fully understood the coverage I was selecting. His professionalism, patience, and genuine care made the entire process simple and stress-free. Harlan went above and beyond to tailor a policy that fit my needs and budget perfectly. It’s rare to find someone who combines expertise with such a personal touch, and I truly appreciate the level of service he provided. I highly recommend Harlan Halbert to anyone looking for life insurance. Exceptional service from start to finish!"
We responded:
"Thank you so much for your kind words and thoughtful recommendation! It means a lot to hear that the insurance service provided made the process smooth and personalized to your needs. Your feedback motivates us to continue delivering top-quality support and care. We’re grateful for the opportunity to assist you and look forward to being a resource for you in the future! - Joe Freund"
Diana Tse
December 1, 2025
5
out of
5
rating by Diana Tse
"William gives great customer service by being nice, professional and knowledgeable about the State Farm products. I appreciate that he did not pressure me into buying something that I don’t need or can’t afford. He is a great asset to your team."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that William provided you with excellent customer service by being professional, knowledgeable, and respectful of your needs. If you ever need insurance assistance in the future, please don’t hesitate to reach out! - Joe Freund"
Katrina Torres
December 1, 2025
5
out of
5
rating by Katrina Torres
"Ember helped me with getting a quote for auto and home insurance. Even though I elected not to switch to State Farm, I was very happy with my experience, her help and knowledge, and the time she took to see if they could offer me a better option for me and my family."
We responded:
"Thank you so much for your kind words! We're glad to hear that Ember provided you with helpful and knowledgeable service throughout the process. Our goal is always to ensure you have the information you need to make the best decision for you and your family. We appreciate you considering State Farm for your insurance and hope to assist you again in the future! - Joe Freund"
carolyn wolff
November 12, 2025
5
out of
5
rating by carolyn wolff
"Have worked with Joe, Michelle and team for over 20 years on multiple policies. They are always super responsive with great follow up. highly recommend!"
We responded:
"Thank you so much for your kind words and continued trust over the past 20 years. We're thrilled to hear that our responsiveness and follow-up have made a positive impact. We truly appreciate your recommendation and look forward to supporting you for many more years to come! - Joe Freund"
Hannah Kellogg
November 11, 2025
5
out of
5
rating by Hannah Kellogg
"Joe and Michelle are the BEST. I've been with them for years and they're always available for questions, and transparent about what I need and what I don't."
We responded:
"Thank you so much for your kind words and continued trust! We're thrilled to hear that our transparency and availability have made a positive difference for you. We're always here to support you whenever you need us! - Joe Freund"
CAGGR
November 11, 2025
5
out of
5
rating by CAGGR
"Sasha is always fantastic. She provides professional, friendly service & is very helpful breaking down quotes & helping you get the biggest benefits out of your insurance. We love working with Sasha."
We responded:
"We truly appreciate your thoughtful feedback! It's wonderful to know that Sasha's expertise and approachable service have made your experience so positive. We're grateful to have you as a valued customer and look forward to continuing to assist you. - Joe Freund"
Jennifer Gil
November 8, 2025
5
out of
5
rating by Jennifer Gil
"Michelle, was great! she provided all the details that we needed, and went above and beyond. We are very happy with the services provided by her and Joe. Thank you"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that all your questions were answered and that the service exceeded your expectations. We appreciate your support and look forward to assisting you again in the future! - Joe Freund"
Brian Nguyen
November 7, 2025
5
out of
5
rating by Brian Nguyen
"Highly recommend Michelle H! Was very helpful and easy to work with in my policy."
We responded:
"Thank you for your review! We are happy to hear that we were able to help you with your insurance needs. Let us know if you have any additional requests! - Joe Freund"
George Gantzer
November 5, 2025
5
out of
5
rating by George Gantzer
"Harlan Halbert gets it done fast and easy"
We responded:
"Thank you, I'm so glad to hear Harlan was able to help you so quickly and pain free with your insurance! - Joe Freund"
Anna Royce
November 4, 2025
5
out of
5
rating by Anna Royce
"Great customer service- I appreciate the relationships I’ve developed with Beth and Michelle. They understand our needs and are able to help provide not only the information but also options to ensure we make the best decision for our family! Thank you."
We responded:
"It means a lot to us that you’ve taken the time to share your experience. Beth and Michelle are dedicated to understanding each family’s unique situation and making sure every decision is well-informed. We’re grateful for the opportunity to assist you and look forward to supporting you and your insurance needs in the future! - Joe Freund"
Eric Fifer
November 3, 2025
5
out of
5
rating by Eric Fifer
"Michelle Ezzell has been fantastic in understanding recent changes to our property and identifying policy discounts that helped reduce our premium. She also assisted in navigating and following up on all the underwriting documentation needed for the central alarm and utility discounts. I've been a State Farm customer for over 20 years, and since our policy was reassigned to Joe Freund's office this past year, I've been extremely pleased with the level of service—especially Michelle's professionalism, responsiveness, and attention to detail."
We responded:
"Thank you, Eric, for your kind words and for being a loyal State Farm customer for over 20 years. We're glad to hear that Michelle has been able to assist you effectively with your policy needs and discounts. Your feedback is greatly appreciated, and we're here to help whenever you need us! "
Nickolai Mathison
October 30, 2025
5
out of
5
rating by Nickolai Mathison
"I am a current client and had a difficult question to ask, the agent was super responsive, and I got an answer within 24 hours. It was so impressive, then they went the extra step to file a form on my behalf. I can’t recommend these folks enough!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team was able to assist you promptly and provide the extra support you needed for your insurance. Your recommendation means a lot to us, and we’re always here to help with anything you may need in the future! - Joe Freund"
Albie Dong
October 28, 2025
5
out of
5
rating by Albie Dong
"I've been with Joe Freund's office for a number of years now and they're terrific! Harlan just took care of a few changes that I needed on my car insurance policies, quickly, efficiently and completely, while keeping me updated the entire way.Thanks again Harlan!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Harlan provided such attentive and timely support with your car insurance updates. Your continued trust means a lot to us, and we’re always here to assist whenever you need. We appreciate you choosing our office! - Joe Freund"
Sarah Bianchin
October 16, 2025
5
out of
5
rating by Sarah Bianchin
"I've been with State Farm for many years, and my recent experience with Joe Freund’s office reminded me why. Kim was friendly, responsive, and really helpful in getting everything squared away. She made the process simple and welcoming, especially as I’m settling back into California. It’s nice to feel taken care of by a team that values long-time customers."
We responded:
"Thank you for sharing your experience and for your long-term trust in State Farm! We're delighted that Kim was able to assist you with such care and efficiency during your return to California. Our team strives to make every interaction straightforward and welcoming, especially for valued customers like you. We appreciate your loyalty and look forward to supporting your insurance needs for many years to come! - Joe Freund"
Chanel Kelly
October 1, 2025
5
out of
5
rating by Chanel Kelly
"Michelle is such a pleasure to work with! I appreciate her prompt responses and eagerness to help whenever I need. Great resource."
We responded:
"Thank you for your feedback! Michelle is a wonderful manager and team member and we are so lucky to have her on our insurance team! - Joe Freund"
Lewis Burleigh
September 15, 2025
5
out of
5
rating by Lewis Burleigh
"Staff was efficient, very helpful and polite. Overall, the best insurance agency I have dealt with."
We responded:
"I appreciate you taking the time to leave your feedback. It is wonderful to hear that we have been able to help you so well with your insurance needs. We are here for you! - Joe Freund"
Barry Sacks
September 12, 2025
5
out of
5
rating by Barry Sacks
"Harlan was very professionally knowledgeable, very pleasant, and very helpful. He efficiently facilitated the process of filing my claim, and diligently made sure I was connected to the right person in the claims department. I am grateful for his good work. Barry H. Sacks"
We responded:
"Harlan is wonderful and I'm so glad he could help you with your insurance claim. Please let us know if you need anything else! -- Joe Freund"
Michael Guo
September 10, 2025
5
out of
5
rating by Michael Guo
"Friendly, honest, and proactive!"
We responded:
"Thank you for your review! - Joe Freund"
Becca Faulkner
September 6, 2025
5
out of
5
rating by Becca Faulkner
"Always quick to respond and super helpful. Harlan recently helped me out and was super speedy to do so!"
We responded:
"Thank you for your review!"
Charles Y
September 5, 2025
5
out of
5
rating by Charles Y
"Been working with Sasha Viney at State Farm on a variety of insurance products, and she's been amazing. Patient when things were slow on my end, but quick to be back on top of things once I'm ready to move forward. Always fast and thorough on answering my questions. Would highly recommend her and the rest of her team for anything insurance related!"
We responded:
"Sasha is incredible, thank you for your feedback! We appreciate you and are here to help you with whatever insurance needs may arise for you. - Joe Freund"