State Farm® Insurance Agent Joe Freund

"Joes team is great! They are always there there to help, and follow up quickly. If you are looking for insurance, I can wholeheartedly recommend Joe and his team. A++"

"We have house and auto coverage with Joe Freund’s office. We had a complicated glass claim because the roof of our car is all glass,, and we needed a loaner/replacement vehicle as the work could take a week or more. Joe’s office was very responsive in working through a bunch of issues for us. Excellent follow through! Extra shout out to Beth for all her help!!"

"As a Google Local Guide who has worked with multiple State Farm agents in the Bay, I can say without hesitation that Joseph Freund State Farm Agency is the best in the Bay Area and San Francisco by far. Michelle Ezzell is the reason I’m writing this. She didn’t treat me like a transaction — she took the time to learn about me as a person, understand my needs, and do a true account review. She genuinely connected, found ways to save me money, and followed up within an hour, not the next day. In the Bay, I’ve had agents pass me off to staff or make me wait a week. Michelle is the opposite — quick, thorough, and genuine. His agency and her service go beyond the industry standard. You won’t get this kind of attention at AAA, Progressive, or Geico. Don’t shortchange yourself chasing the lowest rate — those companies won’t explain your policy or offer a review that could save you money. And no, I don’t work for State Farm — I’m sharing this because they’ve earned it. Regardless of who your current agent is in the Bay, you owe it to yourself to see what Joe and Michelle can do for you. Their service isn’t just better, it’s in a league of its own. Five stars without hesitation."

"I just switched my auto insurance to State Farm. Amy was super helpful and responsive. We had to get the switch done in just 2 days, all while I was on vacation and Amy unexpectedly had to take a few days off. Amy and the team (Beth) were able to get it done with minimal interruption to my beach time!"

"I’ve been with this office for close to a decade. They are very friendly. I appreciate that staff reach out preemptively about issues that are not on my radar."

"I've been a customer and working with Joe's office for over 15 yrs. During this time I have had the pleasure of working with multiple agents on the car insurance side with all aspects of their services offered. Quick, reliable and affordable plus big bonus lately has been Michelle's attention to detail, responsiveness and getting things done when I need them done for multiple vehicles. Kudos and keep up the great service, love what you do!"

"Great service here!"

"I have been a clients of Joe’s since approx 2007. He and his team are great! Recently Michelle on his team helped me evaluate different options for auto insurance (fee and deductibles). This is just one example. Over the years they have always been responsive to questions, planning and claims."

"We regularly work with Sasha. She does a great job, is readily available, and is easy to work with!"

"Have been with this insurance agency for 12 years now Always feel taken care of by the amazing staff"

"This office was INCREDIBLY helpful at quickly setting up a new car insurance policy when my rates increased substantially with another provider. Thank you, Kim!"

"Joe, Michelle, and his office have been incredibly helpful in gaining coverage for buildings in our portfolio. They have been responsive and accommodating to our requests for certificates and quotes. I asked them to take care of my personal insurance coverage as well."

"Michelle Harrell at Joe Freund's office is always so easy to work with. It literally took 1 minute of my day to pay my bill which was due that very day. She is terrific!"

"Joe Freund & Team handle my Life/Home/Auto, excellent customer service. I Trust them with my Future!"

"Sasha is the best in the West! Always answers my calls/emails with urgency, care, and kindness. I wish I would have switched my family over sooner. Thank you to Sasha and everyone on her team that makes insurance easy."

"I have been with Joe Freund for over 10 years and they have provided great services. They make it really easy to add and remove vehicles and adjust my other policies and my needs change."

"I've been with Joe Freund since.....over 20 years. Someone is always available to help with minor or major things and Beth is amazing! Having had a house burned down and various car incidents, I can't imagine not having a real insurance agent who can answer questions when I call."

"I have been using this agency for years for all my insurance needs. They have me covered from renters, homeowners, autos, flood, umbrella liability and personal articles. Michelle has been especially helpful as my coverage needs have shifted over time to make sure I don't have too much or too little protecting what matters to me!"

"Sometimes great customer service can be shown just by expertly responding to a question and that is what Michelle did for me. My question about a policy detail that required her to check on my active security alarm certification was resolved in a professional and friendly manner. Thank you Michelle."

"Joe and Michelle are trustworthy, considerate, and responsive. So glad I found them!"

"Michelle E. is the best! Always a prompt response, gets me the information or document I need, even when I'm up against a tight deadline. Love the Joe Freund team."

"William Yee was very helpful in resolving my claim. Thank you, William :-)"

"Always quick to respond and super helpful."

"I have been using Joe for insurance for almost 15 years, and when my family moved back to California from Utah, I went straight to him for coverage. Kimberly was great to work with, answered all my questions and worked with us to get the best rates! Glad to be back. Follow up. Kim continues to provide fast, excellent customer service. Adding another note: Michelle has been great helping with my never ending stream of questions."

"State Farm moved us to Joe Freund here when our long time agent required. First month of service has been outstanding, quick, on point, and thoughtful work by Beth Leonard on two different houses. Looking forward . . . ."