State Farm® Insurance Agent Joe Freund
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emily Soffrin
August 29, 2024
5
out of
5
rating by Emily Soffrin
"Thank you Michelle and the Joe Freund team for the seamless experience adding a new car to our existing auto insurance policy. Michelle was incredibly friendly and knowledgable, and I felt well-taken care of during an otherwise complicated car-buying experience."
We responded:
"We appreciate your kind words and are thrilled to hear about your seamless experience with Michelle! Thank you for choosing us, and we look forward to serving your insurance needs in the future."
mark russell
August 28, 2024
5
out of
5
rating by mark russell
"Joe Freund agency and Kim Beach are the best. Have been with them for close to 20 yrs. Professional, reliable and great problem solvers. Highly recommend."
We responded:
"We greatly appreciate your glowing review of our State Farm insurance agency and our risk manager Kim Beach! It's wonderful that you have trusted and relied on us for nearly two decades. Thank you for recommending our insurance services! We are grateful for your continued support and look forward to assisting you for many more years to come. - Joe Freund"
james zucherman
August 27, 2024
5
out of
5
rating by james zucherman
"Michelle was communicative helpful and efficient"
We responded:
"Thank you for your review! Michelle is a wonderful member of our team and we are thankful to have her!"
Regina Phelps
July 21, 2024
5
out of
5
rating by Regina Phelps
"Michelle was very helpful on some modifications to our policies. I have been a State Farm customer since the 1970s and have been pleased with the company and the service. Thank you!"
We responded:
"Thank you for taking the time to share your experience with Michelle! We are so happy to hear she was able to help you modify your insurance to keep it up to date! - Joe Freund"
Jon Wood
July 16, 2024
5
out of
5
rating by Jon Wood
"Kim is THE BEST! I've been shopping for new insurance for months and was referred to Kim Beach by a good friend. She explained all my options and was able to beat all other quotes by a significant margin. Every time I've called or emailed Kim she's been delightful to deal with, she patiently answered all my questions and has treated me with utmost respect and courtesy. I'm so happy to have found Kim and know that all of my insurance needs are in great hands!"
We responded:
"Thank you so much for your glowing review! We are thrilled to hear that Kim was able to provide you with exceptional service and help you find the best insurance options. It's wonderful to know that she went above and beyond to answer all your questions. We truly appreciate your kind words and are honored to have our team taking care of your insurance needs. If there's anything else we can assist you with, please don't hesitate to reach out. - Joe Freund"
Patsy Ohta
July 12, 2024
5
out of
5
rating by Patsy Ohta
"Sasha was so positive, gracious, and patient. And super helpful dealing with my forever changing schedule!!"
We responded:
"Patsy - Thank you for taking the time to leave a review about your experience with Sasha! She is incredibly knowledgeable about the insurance industry and we are so lucky to have her on our team. Thank you! -Joe Freund"
Emer Espiritu
July 11, 2024
5
out of
5
rating by Emer Espiritu
"Kim and Debbie are excellent at handling customer service, providing efficient service with thorough follow-ups to ensure everything is done correctly. Their exceptional services are truly commendable!"
We responded:
"Thank you for taking the time to share your experience with our insurance team! Kim and Debbie are so knowledgeable and helpful and I am so happy to hear they were able to help you! - Joe Freund"
Lee Rawitscher
June 28, 2024
5
out of
5
rating by Lee Rawitscher
"James Willborn is awesome. I've worked with him sever times, and he's super friendly and really knows his stuff! Kim Beach is also super nice!"
We responded:
"Lee, I am so glad to hear that James was able to help you out. I know that he really appreciates your kind words. We are proud to be your San Francisco State Farm Agents Thank you for updating your review after your experience with Kim! We love her, she's an amazing team member! Thank you!"
Courtney Dragani
June 24, 2024
5
out of
5
rating by Courtney Dragani
"Excellent service, timely responses and competitive rates."
We responded:
"Thank you for taking the time to leave us your feedback! - Joe Freund"
Fred Chang
June 21, 2024
5
out of
5
rating by Fred Chang
"Reached out to Kim for quote on insuring new Tesla Model Y vehicle. She was helpful and responsive. Ended up still going with Tesla Insurance as it was half the cost of State Farm's for similar coverage, but will definitely consider State Farm at a later date if it fits my budget & needs."
We responded:
"Thank you for considering State Farm for your insurance needs and for taking the time to share your positive experience with Kim. She is truly a gem and we are so lucky to have her! We appreciate your openness to considering insuring with us in the future as well. We strive to provide competitive rates and excellent service, and we hope to have the opportunity to serve you again when the time is right! - Joe Freund"
Bachul Koul
June 6, 2024
5
out of
5
rating by Bachul Koul
"We've been clients of Joe's agency for various insurance products over the last 10+ years. We've always enjoyed Joe's responsiveness and his team is excellent. Our current agent is Beth Leonard who has been so helpful - she explains everything clearly and is incredibly responsive to questions. We would definitely recommend Joe Freund and Beth Leonard to anyone!"
We responded:
"Thank you for your kind words and recommendation! We greatly appreciate your continued support over the last 10+ years. If you ever need further insurance assistance, please don't hesitate to reach out. - Joe Freund"
Sarah Lent
June 4, 2024
5
out of
5
rating by Sarah Lent
"Sasha was expeditious and exceptional!"
We responded:
"I agree, Sasha is incredible! I'm so happy to hear she was able to help you with your insurance needs today. Thank you for sharing! - Joe Freund"
Kevin Litman
May 21, 2024
5
out of
5
rating by Kevin Litman
"I have nothing but positive things to say about Michelle! Working with her was enjoyable and she made things very easy."
We responded:
"Thank you for your feedback! Michelle is a wonderful, kind team member and we are so happy she was able to help you. - Joe Freund, Insurance Agent"
Flannery Freund
April 14, 2024
5
out of
5
rating by Flannery Freund
"Working with this State Farm office actually makes insurance an enjoyable topic! We highly recommend taking care of your needs here with this amazing team!"
We responded:
"Thank you for your kind words and recommendation! We appreciate you taking the time to leave your feedback for the team!"
Rebecca R.
April 8, 2024
5
out of
5
rating by Rebecca R.
"Always great service, kind and helpful. Kimberly was particularly helpful lately as I was trying to dig up old records. These guys genuinely care about their clients. it's really nice."
We responded:
"This is fabulous to hear! Kim is wonderful and we're so glad she was able to help you pull up the old insurance records you needed! "
Ilsa W
March 29, 2024
5
out of
5
rating by Ilsa W
"I had a great experience with Sasha Viney creating a life insurance policy. She made the process very easy and headache free. The experience made me feel like she valued my needs and she was very knowledgeable about the whole process. I would highly recommend her to anyone."
We responded:
"We are so happy Sasha was able to help you out! Life insurance is so important and we're glad she was able to walk you through the process. Thank you for your review!"
Shalma M
March 29, 2024
5
out of
5
rating by Shalma M
"Thank you to this wonderful team, particularly Kim, for being so great!"
We responded:
"Shalma- thank you for giving my team 5 stars. We appreciate your time and being a customer. Thank you!"
Rondel Place
March 28, 2024
5
out of
5
rating by Rondel Place
"Highly recommended. Fantastic and professional service. Michelle Ezzell, and Joe Freund are amazing agents. Knowledgeable & fast. We switched our properties, auto's from Farmers a few years ago and could not have better support and rates. We also added life insurance, and umbrella."
We responded:
"Thank you for your feedback! We appreciate you taking the time to share your experience."
Sam Sarraf
March 26, 2024
5
out of
5
rating by Sam Sarraf
"I like doing business with them, especially Sasha! She's the best"
We responded:
"We love Sasha! Thank you for your feedback :)"
Derek Lemke-von Ammon
March 23, 2024
5
out of
5
rating by Derek Lemke-von Ammon
"We’ve found the Joe Freund team to be extremely professional and responsive."
We responded:
"Thank you for taking the time to leave a review about your experience with our team. Providing excellent service and prompt responses are key priorities for us, and we're glad to know that the team has met your expectations in these areas! We appreciate your feedback and look forward to continuing to serve you in the future."
Brandon LaSan
March 20, 2024
5
out of
5
rating by Brandon LaSan
"Shout out to Michelle Ezzell who recently walked me through a process I was pretty clueless about and helped me along the way through to the end. I have always appreciated how helpful and attentive anyone who helps me work out an issue/need is every time I need to call about something at Joe F's State Farm office."
We responded:
"We're thrilled to hear that Michelle was able to assist you and guide you through a process that you were unsure about. It's great to know that she provided you with the help and attention you needed until the end. We strive to provide exceptional customer service and we're glad that you have consistently experienced helpfulness and attentiveness from the team whenever you call with an issue or need. We appreciate your kind words and your continued support."
Charles Cawte
March 15, 2024
5
out of
5
rating by Charles Cawte
"Definitely ask for Sasha and Beth! They are both unbelievably helpful, responsive and friendly. Throughout my time as a State Farm customer, both Sasha and Beth have made various components of our insurance needs a breeze and an easier process!"
We responded:
"Thank you for your kind review! Sasha and Beth are both amazing team members and we are so lucky to have them!"
Cassidy Garvin
March 13, 2024
5
out of
5
rating by Cassidy Garvin
"Michelle at Joe Freund has been the most incredibly knowledgeable, helpful, kind & supportive insurance agent I've ever experienced! She has helped me navigate what could have been very overwhelming insurance challenges with thoughtful expertise & a great sense of humor when a little laughter was just what was needed. Total recommendation without hesitation."
We responded:
"It brings us immense joy to know that Michelle has made such a positive impact on your insurance journey. We understand that insurance challenges can often feel overwhelming, but we're thrilled that Michelle was able to navigate them with thoughtful expertise, providing the guidance you needed along the way. Laughter truly is a powerful remedy, and we're delighted that Michelle's great sense of humor brought some lightness to your experience. It's a testament to her genuine care for her clients' well-being. Your unwavering recommendation means the world to us. We're honored to have had the opportunity to serve you, and we're always here to assist you with any future insurance needs."
cheryle matteo
March 12, 2024
4
out of
5
rating by cheryle matteo
"Joe and team are always easy to access and they respond quickly. I was transferred from another agent who had retired and have been happy with my interactions."
We responded:
"We welcome you and are glad we have been able to help you out with your continued insurance needs! Please do reach out anytime you have any questions for us!"
matt everly
March 10, 2024
5
out of
5
rating by matt everly
"Working with Michelle was an absolute breeze! Her expertise and professionalism are top-notch, making the insurance process simple. I had a ton of questions on policies and she went above and beyond with great patience. Highly recommended!"
We responded:
"Thank you for sharing your experience with Michelle! We are so lucky to have her!"