Joe Freund

"Great and very competent staff. We contacted the agency on a short notice to procure homeowners insurance for a multiunit tenancy in common on a tight escrow closing schedule for condo. Ms. Michelle Ezzell handled the underwriting , we were very happy with her getting the insurance so promptly in place. I highly recommend Joe Freund agency."

"Great experience - reliable and professional service - thorough and responsive guidance in handling our insurance needs. Outstanding."

"When it comes to insurance on your biggest assets, you want peace of mind; you want to go with the most reputable, reliable firm out there. Since our first home more than a decade ago, we have been with State Farm. It is now our one stop shop for all our assets. My local agent in SF, Joe Freund and team, has consistently been the most helpful and most responsive team ever since."

"The team are very responsive and super helpful. I requested many quotes over 2 years as we were looking to move and the team always got back to me within 24 hours and once we did finally move they applied additional discounts based on my new address without me even having to ask. Thank you to everyone for the help, especially Kim and Sasha!"

"It's always a joy to work with Michelle Ezzell. I appreciated her fast responses, excellent quality of work and support and professionalism."

"Michelle Ezzell is patient, professional and pleasant to work with. Just added car my Tesla MS to my portfolio…car number 3! No haggling or pressuring; just great customer service."

"Every single interaction with Joe Freund and his team (especially Kim) has been very professional. The responsiveness and ability to connect at any time and often at last minute has exceeded all expectations."

"Kim has been great to work with! Super responsive and takes the time to make sure we understand what's going on"

"I had a great experience today. Kim returned my call quickly and was very helpful. She resolved my issue quickly and professionally."

"Joe and Michelle were amazing in helping me get all my insurances sorted. They took ample time to understand my needs and put together a solid plan for which I am very grateful. They were patient, knowledgable, and provided great customer service. Five stars!"

"Michelle Ezell is one of the most attentive and helpful representatives I've ever known. Thank you so much for having her in your business..."

"Kim was extremely responsive and stayed on top of my policy changes as I reworked a few things in regards to home insurance at my properties. Very smooth experience, thank you!"

"Kim and the team are a pleasure to work with. Always responsive, helpful and customer centric. Competitive rates too, especially when bundled."

"Brianna Freemel was super attentive and very helpful in helping me get renters insurance. She answered all of my questions and was very knowledgeable and helpful in helping me undertake everything. I highly recommend."

"A big thanks to Montgomery! She helped me obtain renters insurance and was extremely helpful and informative. She is always available if I ever have any questions regarding my coverage. Thanks again!"

"Kim is extremely helpful, responsive and knowledgeable with SF-specific market knowledge. She's a gem of an insurance agent!"

"This was my second time getting rental insurance here and both times Kim made the process seamless and enjoyable. She is friendly, professional and goes above and beyond to find the best coverage for the best value. I highly recommend this office for any insurance needs."

"It was a great experience working with Kim at Joe Freund. She is super responsive and works hard to get you a good proce."

"I've never interacted with Joe himself but his staff is amazing. Sasha, Kim, Brianna, Veronica - all great! Super friendly and helpful with whatever questions I have. Very thorough as well. They really make that whole "like a good neighbor State Farm is there" thing feel genuine."

"Great customer service! Kim was really helpful in navigating renter's and auto insurance policy options to find the right one!"

"Kim is amazing! I'm so happy I had the opportunity to work with her. She is so knowledgeable and friendly, and she made the entire process go so smoothly. I would give 6 stars if I could. Highly recommend."

"James Willborn is awesome. I've worked with him sever times, and he's super friendly and really knows his stuff!"